Emotional Intelligence (By Thierry)

This blog post is written with regards to the articles 'Emotional Intelligence Trumps Technical Know How' and 'Emotional Intelligence a new hiring criterion'. The articles explain the new trend occurring on the hiring criterion, which is the importance of possessing emotional intelligence or 'soft skills'.

I agree with recruiters that emotional intelligence is very important in this day and age. While technical know-how is also extremely important, recruiters now prefer to hire those with both as opposed to those who just have technical knowledge, as finding job seekers with a good set of emotional intelligence skills is very difficult. Employees now a days need to know how to build, repair and maintain healthy relationships, be it with the customers, or within the workplace itself.

With the widespread growth of educational institutes, hiring employees with technical knowledge is not that difficult. It is good that companies are starting to hire based on emotional intelligence, so that job seekers will understand that having the technical know how is no longer sufficient to land a good job, and thus upgrade themselves and acquire more emotional intelligence skills to make themselves relevant to the needs of today's companies.

Customers stand to gain with this new hiring criterion. It goes to show that companies obviously care about their customers, as they are hiring people which are able to understand the customer's needs and build relationships with them.